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Friday, January 05, 2007

More Certain than Death & Taxes, More Persistant Than Bedbugs

... is the American Girl Doll catalogue. What does it take to get off the mailing list? Repeated phone calls, pleas for the environment, invocation of depressed forests, protests that one only ordered something as a present once do nothing.

And every time one calls, the people on the line are so very very nice and understanding. It is as if they have taught themselves to speak as if all customers were toddlers who can't possibly know that there is no such thing as an unwanted, useless, despised (even) catalogue.

posted by Elise at 9:19 AM

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2 Comments:

Laura K said...

It will take a while, but if you send the Direct Marketing Association the address label from the back, they're supposed to be sure you don't get them any more. You could also try actively complaining to the DMA about the repeated phone calls, etc, when you send them the address label.

1/05/2007 11:47 PM

Laura K said...

Oh...here's the link to the DMA information, from an old post where I investigated getting off mailing lists:

http://imho.blogs.com/imho/2006/05/paperless_mail_.html

1/05/2007 11:50 PM

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